Customer Service Team

• Qualification queries
• Centre approval queries
• Endorsed and development programme queries
• Learning resources
• Marketing materials
• Centre events

T +44 (0) 1543 266867
F +44 (0) 1543 266893
E customer@i-l-m.com

Membership Team

• New member enquiries
• Existing member queries
• Member events

T +44 (0) 1543 266886
F +44 (0) 1543 266811
E membership@i-l-m.com

Dedicated Email Addresses

• Website enquiries: webadmin@i-l-m.com
• Complaints, comments and feedback: complaints&compliments@i-l-m.com
• To purchase learning resources: products@i-l-m.com
• Qualifications development and technical queries: qualifications@i-l-m.com
• Member Events: events@i-l-m.com
• Centre Events: events4centres@i-l-m.com
• Resource Centre for members: resourcecentre@i-l-m.com
• International enquiries: international@i-l-m.com
• ILM Online (Walled Garden) online@i-l-m.com

Postal address

Alternatively, you can write to us at:

ILM
Stowe House
Netherstowe
Lichfield
Staffordshire
WS13 6TJ