FAQs

What’s the difference between studying membership and professional membership?

Can studying members upgrade to professional membership?

Do you recognize qualifications from other awarding bodies for professional membership applications?

How long does it take for my professional membership application to be approved?

When does my membership expire?

How does it work if I pay by Direct Debit?

How do I renew my membership?

How do I change to Direct Debit payments?

How do I cancel my membership?

 

What’s the difference between studying membership and professional membership?

Studying membership is provided to anyone who is registered for an ILM qualification or endorsed or development programme. It is free of charge for one year and includes a limited range of ILM membership services, focused on your needs as a learner. Studying members can’t use post nominal letters (eg MInstLM) or vote in ILM elections.

Professional membership grades are reserved for people with proven management experience and/or qualifications, or aspiring leaders and managers. Professional members pay an annual membership fee and receive the full range of membership services. These include professional recognition via post nominal letters, Edge magazine by post as well as by email, free e-learning modules, free legal helpline, use of the online leadership, team building and mental toughness tools and many more services.

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Can studying members upgrade to professional membership?

Yes, at any time – you don’t have to wait until you have finished your course. You can update your details and request an upgrade online or contact us on 01543 266886 or by email membership@i-l-m.com. There are no upgrade fees for studying members and as soon as your professional membership is approved, you will gain full access to membership services. There is an annual subscription fee for professional members.

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Do you recognize qualifications from other awarding bodies for professional membership applications?

Yes, provided the qualifications are on the National Qualifications Framework (UK excluding Scotland), the Scottish Credit and Qualifications Framework or from a well-established university or awarding body which is recognized in the UK.

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How long does it take for my professional membership application to be approved?

We will acknowledge receipt of your application as soon as it arrives. For all grades apart from Fellowship we will normally confirm your membership grade within 5 working days. As Fellowship applications go to a monthly Fellowship Panel meeting, it may take 6-8 weeks before you hear the outcome of your application.

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When does my membership expire?

Your membership expires on the last day of the month in which you joined. So if you joined ILM on 15 October 2007 your membership will expire on 31 October 2008.

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How does it work if I pay by Direct Debit?

As soon as your application is approved we will issue you with a membership certificate, card and welcome pack. We will make the necessary arrangements with your bank and we will let you know when your payment will be taken from your account and confirm the amount. Payment is usually taken at the end of the month after the one in which you joined eg if you joined on 15 October 2007, we will normally take payment on 30 November 2007.

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How do I renew my membership?

If you pay by direct debit you don’t need to do anything. We will write to you to let you know that your membership is due to expire and the amount that will be taken from your bank account for the following year’s subscription.

If you pay by any other method we will send you a membership invoice which you must pay before your membership expires.

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How do I change to Direct Debit payments?

Contact us on 01543 266886 or email membership@i-l-m.com. We will send you a Direct Debit mandate or complete one for you over the phone.

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How do I cancel my membership?

You can cancel your membership at any time by writing to us, ringing us on 01543 266886 or by emailing membership@i-l-m.com. Only under exceptional circumstances will a refund (pro rata) be made partway through the year.

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Join ILM online

You can now apply for ILM membership online; it's fast, straightforward and you'll save £25 (€38) on the joining fee.