ILM centres receive access to wide range of support and information services designed to assist the set-up, management and delivery of ILM programmes.
Support for employers
Employers new to running qualifications often require close support in the early stages of becoming a centre. ILM is committed to providing the highest standards of customer service, through its dedicated team of expert support staff. All ILM centres benefit from a comprehensive range of support services and materials, including:
- Pre-approval support from a dedicated ILM Business Manager who will work with you over two free advisory visites to set up the correct policies and procedures to run successful qualification programmes
- Ongoing post-approval support from your named Customer Services co-ordinator, Quality Manager, External Verifier, and the ILM Assessment Support Team
- Free ILM studying membership for tutors and trainers – so they can access the services received by their students
- Free attendance at ILM events, conferences and network meetings
- Use of the relevant ILM logo for website and marketing materials
- Publicity opportunities and PR advice to help your organisation communicate its commitment to leadership and management
- Complimentary subscription to Edge magazine (nine issues a year)
- Centres in the Know newsletter
- Free marketing material
- ILM centre plaque
ILM also runs regular centre support days around the country, providing the opportunity to receive face-to-face support from ILM qualification experts while networking with other leadership and management development professionals. All ILM centres receive access to the Centres area of the website, which holds a wealth of resources and information for staff, especially useful for colleges with summer staff that are new to ILM qualification procedures.
Support for tutors
ILM offers a specialist range of user-friendly materials, developed in partnership with leading management education publishers Elsevier, to support management development professionals delivering core ILM qualifications:
- Building Success 2 - a combination of flexible resource materials on CD and the Leading Teams text book, which support the ILM Level 2 Award and Certificate in Team Leading
- Super Series - a collection of 40 management development workbooks to support the ILM Level 3 Award, Certificate and Diploma in First Line Management
- Management Extra - higher level management development workbooks to support the ILM Level 5 Award, Certificate and Diploma in Management
- Concepts of Coaching - a key text for employees working towards ILM’s suite of coaching and mentoring qualifications
- Work-based Assignments, Segment Reviews and Evidence Requirements – a range of CDs and hard copy publications providing must-have materials for tutors running ILM programmes