Third of UK staff don't trust their boss
02 September 2009
New research conducted by ILM and Management Today magazine highlights that a third of UK workers have low or no trust in senior management.
Categories:
Leadership
Research conducted by the Institute of Leadership & Management (ILM) and Management Today magazine highlights that the current economic climate is creating an air of mistrust among the UK's workforce, meaning bosses must work harder to prove their integrity.
The Index of Leadership Trust highlighted that chief executive officers (CEOs) are significantly less trusted than line managers, with people in such positions gaining scores of 59 and 69 respectively.
In particular, CEOs at the head of large public sector organisations engender the lowest levels of trust, gaining a score of 57.
The research highlighted that the two most important factors people want from their CEO is integrity and ability, however, more is expected of line managers with ability, integrity, understanding, fairness and consistency all shaping people's views of them.
ILM's chief executive Penny de Valk said: "Trust is crucial to the performance of an organisation, and a cornerstone of good leadership.
Teams are more effective in a trusting environment, and people work better and harder if they trust their leaders."
