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Back to work, but don’t forget the rules!

Dr Guy Bunker

Dr Guy Bunker, senior vice president of products at Clearswift reminds businesses of the need to remind staff of security policies after the summer break

Businesses up and down the country are getting back to normal as we return from summer holidays and the kids are back to school. Most people have now returned back to the office, but  in today’s 24/7 connected world many of us were’ online’ on holiday, checking work email and responding to messages. A recent survey of 1200 managers by the Institute of Leadership & Management revealed that over half (54%) felt compelled to work while on annual leave, with nearly three quarters (71%) reading and responding to emails and nearly a third (31%) taking phone calls. And these numbers looks set to increase as we work harder both in and out of the workplace.

But, although this may sound like a dream for the employer, the blurring of work and personal life can be potentially damaging when it comes to IT security and information risk as we sometimes bring the less-regimented practices that became common on holiday back to the workplace. After the summer break is a great opportunity to remind all employees of the policies and procedures in place to protect the organisation’s critical information. 

Best practice for back to work 

One simple example of the most common type of ‘holiday’ error is email and messaging, when you send a personal note whilst on holiday to the wrong person it can be a little embarrassing. When back at work, a double check on the recipients is in order – remove those ‘personal’ contacts from the quick complete email address lists, so that company information doesn’t accidently end up with your friends, and cause a data leak nightmare for the CEO.

With an evidently large proportion of employees accessing work emails from abroad, it’s clear that policies on BYOD data security need to be enforced, especially before and after the summer holiday period. An astonishing 47% of UK adults now use their personal smartphone, laptop or tablet for work purposes and 90% of those polled for the VAIO Digital Business 2013 report have accessed company data from a personal device. Those who don’t work from home may nonetheless be saving company data to their personal devices; 66 admit to doing this, according to the VAIO poll.

Clearswift’s  own research Enemy Within, showed that 83% of organisations had experienced some form of data security incident in the last year with over a third (33%) of security threats attributed to employees; through misuse of USB or storage devices to save company data, inadvertent human error (e.g. sending an email to the wrong recipient) and employees sending work-related emails via personal email accounts or devices (BYOD).

It’s clear that the blurring of work / life on holiday,  particularly with the emergence of BYOD means that there needs to be regular reminders to all employees as to why information needs to be protected and the consequences of not doing so correctly. A quick policy reminder can avoid all sorts of problems including the costly and reputational damage to the company that a data leak can create.

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