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Leadership news for July 8

Rhian Morgan

In this week's news, coverage from pour latest Honeymoon research into short-termism, a lesson in leadership, and how playing the game might just get you the job

Beyond the Honeymoon coverage

According to the Institute of Leadership and Management, a third of new starters plan to leave their job within just 12 months – and six in 10 do not anticipate being at the company after three years, which matches managers' (low) expectations. Our Beyond the Honeymoon research was covered in the Evening Standard, Ri5,  Staffing Industry, City Talk FM Liverpool, Recruitment International, Reward Guide, Share Radio, Kerrang! Radio and Aspire, and The HR Director.

High-level professionals facing burnout

More than four out of five professionals work more than their contracted hours - and a third never take a lunch break, according to new research. The study suggests businesses are facing an 'alarming' burnout epidemic with 81 per cent of employees working beyond their contracted hours. And those that work in high level positions are twice as likely to work more than 10 hours over their contracted hours (42 per cent) as those at entry level (21 per cent). The survey of 2,600 professionals, by global professional services recruiter Morgan McKinley, found that 75 per cent of employees felt obligated to work beyond their contracted hours.  

Consulting on business excellence

The members of the MCA (Management Consultancies Association) have launched a new Consulting Excellence scheme that commits them to promoting high standards of ethical behaviour, value for clients and professional development. This new initiative comes at a time when public trust in the voice of business is low, with many voters choosing not to heed business warnings around the dangers of a Brexit vote in the EU Referendum. The MCA anticipates that the scheme will become the recognised hallmark of excellence in the UK’s £10bn world-leading consulting industry, helping clients to purchase high-quality consulting services and employees to opt for firms committed to ethics and value.

Financial managers can calculate cost to company EvaluAgent, provider of workforce engagement software for call centres, has revealed that employee disengagement and staff unhappiness in call centres costs the UK economy around £2.bn annually. Call centres struggle with a reputation for poor working conditions and, as a result, find it difficult to retain staff and keep them motivated. Many call centres are looking to improve the way they manage their staff in order to improve their profitability. Based on figures from call centre industry statistics and research on the impact of engagement amongst employees, EvaluAgent’s  Return on Engagement Calculator http://www.evaluagent.net/calculator/start determines the current cost of disengagement to financial managers of the call centre industry and the UK economy.

A lesson in leadership

Rigidly adhering to rules generally isn’t good leadership – and one manager found this out the hard way after refusing to let the company's ‘best employee’ have a few hours off to go to her graduation. The anonymous person wrote to the Ask A Manager advice site explaining the employee ‘quit on the spot’ when he or she turned down the request. The reader went on to explain how the employee was homeless after turning 18 and "doesn’t have anyone in her life that has ever had professional employment". She added: “I told this team member that she could not start two hours late and that she would have to skip the ceremony." The column's management expert, Alison Green, gave her short shrift, both for her empathy and leadership skills. She said: “You should... apologise for how you handled the situation, and offer her the job back if she wants it,” she wrote. “I’m not usually a fan of people quitting on the spot but I applaud her for doing it in this case. She was raised in dozens of foster homes, used to be homeless, has no living family, and apparently managed to graduate from college all on her own. That’s amazing.” She added: “There’s a lesson to be learned here, but it’s not for her.” Her advice has since gone viral on social media.

And finally

 Fifty Japanese graduates opted to gamble with their job prospects at a mahjong tournament set up by recruiters looking for a different way to find the next high flyer. Held in a crammed mahjong outlet in downtown Tokyo, prospects competed against each other to gain the chance to face recruiters from six companies in the fitness, education, technology and real-estate sectors. "Mahjong is a very strategic game, so I think people who are good at it would be good at marketing. This is a new approach and I find it really interesting," candidate Tomoko Hasegawa told Reuters. Organisers said the recruiting tournaments began in 2012 and had gained popularity, mostly among male students, and also with hirers, who say the game revealed more about the candidates than just long pages of resumes. 

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