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Positivity and performance: Our research in pictures

Helen Mayson

How does happiness affect managers' performance? See our research in pictures

How does happiness impact on performance? In our research into performance and positivity, ILM discovered that happier managers rated themselves as higher performing than their unhappy colleagues. But it wasn't only self-perception that was affected – managers who thought their reports were happy scored themselves as happier and more productive. This suggests that happiness flows both up and down through an organisation.

Managers who have clear access to training and development are more likely to be happy and perform at a higher level. A perceived lack of access leads to disillusionment, particularly if an employee has been at an organisation for more than two years. Feedback, coaching and access to a well-developed training programme emerge as key areas where employers can enhance opportunities, happiness andperformance among their staff.


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