Updated 02 April
We are committed to supporting and providing resources and advice to help you and your learners through this time of uncertainty.
While many of our staff at ILM will be working remotely, we will be fully operational and working hard to support you with your ILM programmes.
Our teams are still on hand to provide customer support, technical support, and to meet any other needs.
We will be updating this page regularly. Please check in to stay up-to-date with the latest information and guidance.
You can access front-line support by:
0844 543 0000 (option 5)
View the City & Guilds Group response to coronavirus, including updates on support for customers, frontline services and business continuity.
Download the statement
To support our customers during these difficult times, we've made some of our leadership and management topic eWorkbooks available to access free of charge for a limited time.
Find out about our eWorkbooks
For EPA customers – please read our guidance, FAQs and updates on this page, which will be updated on a regular basis.
Find out about our EPA Service
ILM combines unparalleled expertise with digital innovation to deliver a high quality EPA service to complete your Management Apprenticeship programmes.
There is a wealth of advice and information you can access. Please visit the link below for more information.
Guidance and advice regarding coronavirus