UK workplaces at risk of “contagious leadership”
New research on the nation’s workforce from ILM, the UK’s leading specialist provider of leadership qualifications, revealed that workplace behaviours are highly infectious, with 74% of professionals having actively emulated attributes seen in their colleagues.
Some of the most contagious traits are also the most critical to get right, including communication, copied by a fifth (18%) of workers, problem solving (9%), and customer service (10%).
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