ILM centres are recognised in Princess Royal Training Awards

J Murphy & Sons Limited, TUI Group, ISS UK, Caring Homes and BAE Systems receive Princess Royal Training Awards for their investment in staff training and development

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Five ILM centres were amongst 34 UK based businesses recognised for their dedication to training in the Princess Royal Training Awards 2016. A City & Guilds Group initiative, the awards recognise organisations of all sizes that have demonstrated how training and skills development can make a significant impact on business success.

The ILM centres who received awards are engineering and construction company J Murphy & Sons Limited, leisure travel company TUI Group, nursing and dementia care provider Caring Homes Group, defence and aerospace engineering company BAE Systems, and facility services provider ISS UK.

The role of leadership featured significantly in a number of applications, from leadership development programmes to very senior managers having direct involvement in their employees learning and development.

Chris Jones, City & Guilds Group Chief Executive and a member of the Commission, commented: "Excellence doesn’t happen by chance. In today’s uncertain economy, more than ever, employers must align investment in training to the objectives of their business. Whether they’ve addressed a skills gap, improved productivity or developed new leaders to grow their businesses, the awarded organisations deserve recognition."

Find out more about how they achieved the standard:

J Murphy & Sons Limited

This company overhauled its training provision following a strategic review resulting in the creation of the Murphy Academy. The academy has full centre status with City & Guilds and ILM meaning that the workforce can be upskilled and certified internally whilst aligning core skills and competencies directly to the business.

TUI Group

An example of how a global tourism organisation has embedded its Apprenticeship programme to provide the talent pipeline for the business. Results include apprentices outperforming non-apprentices and a 95% apprentice retention rate after four years of completing the training.

Caring Homes Group

An example of how a care home group has trained staff to understand and deal with dementia with dignity. This has resulted in reduced levels of aggression in patients, better relationships with patients’ families and approaches from other agencies and GPs to undertake the training.

BAE Systems

This global manufacturer is a trailblazer for Apprenticeships - it offers over 20 routes into gaining a qualification. Unemployed young people and school children are just two of the groups with which BAE works, enthusing and educating them about employment opportunities.


This global facilities management organisation developed a programme to meet the training needs at Derby Hospital. The i-Suite programme, which includes experiential learning and a ‘buddies’ system, has led to a 10-year contract extension and the system being adopted across the world.