What is the approval process?
We will review of evidence against the standard including the Leading and Management component requirements via a face to face visit by an ILM Quality Compliance Manager. This process will result in a benchmark report indicating good practice and areas for improvement.
What is the renewal process?
Renewal of a programmes Assured status takes place on the anniversary of the original approval. The Quality & Compliance Manager will be in touch prior to the anniversary of approval (programme anniversary dates may vary).
What must I provide to get approval?
Evidence of compliance with the required Standards, including completion of an application form. Your Business Development Manager will be able to support you with this.
How will quality be monitored if no external verification is required?
Assured has been developed to include much more rigour at approval so there is no need for external verification.
Does the approval meeting have to be face to face?
Yes. A member the team will arrange a convenient time.
Who decides on initial approval?
Your dedicated Quality & Compliance Manager.
What is the external verification process?
There is no external verification of individual assessment.
What is the 'benchmark' that programmes will be compared to?
The Assured Standards, not qualifications.
How will benchmarking be standardised?
Standardisation within ILM and with City & Guilds; overseen by the Quality Management Team.
Are all ILM Assured training programmes reviewed at the same time, regardless of when they were originally approved?
No, the review is on the anniversary of the programme's approval.
How are training programmes with assessment reviewed?
The assessment will be reviewed at initial approval, and at the annual review. The learner's assessments aren't sampled prior to certification. Our robust approval process will give you confidence that assessment practices in place remain consistent.