Walled Garden Resource Centre

Welcome to the Walled Garden Resource Centre. Here you will find a selection of resources to help you use our secure administration system.

These resources will also help customers who were using the old Walled Garden system to make the most our recently revised system.

Walled Garden User Guide

This is your step-by-step guide to performing tasks on the system

User Profile Overview

Find out how to use the five user profiles that can be assigned to individuals.

Frequently Asked Questions (FAQs)

This is a collection of questions, with their answers, that were raised during the testing and pilot phases of this latest version of Walled Garden. We will build on these as more questions come in from customers.


This document is particularly useful for new users but also supports regular users where terminology on the current system has been slightly altered from the previous version of Walled Garden.


ILM Quality Portal on Walled Garden


ILM Quality Portal - Profile

Video guides

These videos will walk you through some of the main Walled Garden activities that you will use day-to-day. (Switch on the subtitles if the audio is inconvenient).

Having problems? Contact our customer services team here