Customers, employers and providers can find resources and answers to some frequently asked questions below.
Our secure administration platform for customers.
Looking for more answers?
Information to support customers to offer our qualifications.
Support with paper-based or digital credentials to verify achievements.
Support to guide you through the EPA process.
Additional guidance on delivering our qualifications.
Our assessment platform to help learners sit tests and exams securely.
How to find a centreHow to order a replacement certificateHow to obtain a copy of an e-certificateHow to verify an e-certificate
Here to help with learner, customer, and employer general enquiries.
Contact our Customer Service team
Provide feedback or make a complaint
Supporting our approved centres through all aspects of quality assurance.
Contact our Quality Teams
Contact our international teams
Dedicated advisors to support with the delivery of qualifications.
Contact our Technical Advisors
