Together with City & Guilds, we deliver a high-quality EPA service to complete your Management Apprenticeship programmes.
EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.
Find out more about EPA Pro and EPA timelines
Get started with EPA
Guidance on end-point assessment for Level 3 - 7
Explore below for detailed guidance on assessment methodology, grading and pricing.
Find out more about level 3 Team Leader
Find out more about level 5 Operations Manager
Find out more about level 6 Chartered Manager
Find out more about level 7 Senior Leader
On successful completion of assessment, very apprentice will receive their Digital Credential.
Providing a verified, visual representation of knowledge and skills attained during a Management Apprenticeship, Digital Credentials allow your apprentices to raise their online professional profile and bring their skills to life.
Visit the digital credential webpage to learn more
Unlike other End-Point Assessment Organisations (EPAOs), we align our EPA fees to ESFA funding payments. ILM customers pay a learner registration fee upfront and the balance when EPA is completed. No high initial costs locking you in.
Enhancing our service with EPA Pro
New 8 Stage Journey in EPA Pro
Download the 8-step guide
EPA timelines – from gateway to results
We are always listening to customer feedback and continually evolving our service to meet customer needs.
Our commitment is to ensure that providers and apprentices can proceed through to End-point assessment as quickly as possible, as well as being responsive to preferred dates and times.
Our improved service, utilising EPA Pro, means that the average timescale from the planning meeting to the EPA event has improved significantly – with the average time now 3-4 weeks to complete.
Please view our graphic below that outlines the indicative timings for each stage of the journey.
EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.
- Top three benefits of EPA Pro
- Simplified and streamlined – We've simplified all aspects of EPA delivery from registration to evidence upload and exam booking through to results and certification, reducing the administration and allowing you to reach EPA success sooner..
- Clarity and control – The end-to-end journey is made clearer for you and your apprentices. with real-time information sharing, two-way planning meetings and speedy results and action planning, you're more in control of EPA than ever.
- Fully supported – EPA Pro centralises your EPA support from City & Guilds and ILM, giving you a single platform where we help manage and improve your EPA experience.
- Key features
- Single sign on – You only need to access one system, saving time and reducing the admin burden of EPA.
- EPA journey mapping – Maps the entire apprenticeship journey with a calendar of events and apprentice profiles showing progress for greater clarity.
- Simplified gateway submissions – Evidence requirements are clearly mapped to each standard speeding up gateway acceptance.
- EPA component scheduling – Assessment components are booked via a virtual, planning meeting that allows everyone to discuss and agree the key dates upfront.
- Reporting and analytics – Comprehensive data and user dashboards give visibility of cohort progress and enable you to report on key success measures.
- Virtual IEPA meeting – A virtual planning meeting means apprentices meet the assessor (IEPA) before the event, reducing nerves and improving confidence.
- Packed with support – Role-specific support resources including, checklists, exemplar materials help increase your assessment success.
- Instant results and feedback – Results at component level are visible as soon as they are approved and you can download and print your statement of achievement straight away.
- Defined next steps – With faster results, you can celebrate success sooner of gain meaningful feedback and guidance on the next steps and actions needed to progress.
- Digital Credentials – We’re also now issuing digital credentials to all apprentices who are successful in their EPA.
- Key stages of the EPA Pro journey – view our step by step guides
From getting started and set up with EPA Pro, to navigating gateway and progressing with assessment, we have produced a series of recorded presentations to support your understanding of each stage.
You can view the recordings and slides here;
Getting started with EPA Pro – Watch the recording | Download the slides
Submitting gateway and the planning meeting – Watch the recording | Download the slides
EPA Assessment evidence and results – Watch the recording | Download the slides
- Our EPA service – information, terms and conditions
Manual for our EPA service
Our T&Cs and guide to our expert-led EPA service are now in one handy manual. When you enter an EPA agreement with us, you are accepting the T&Cs in this manual. It is therefore essential that all parties read this document.
Download version 6.0 (PDF)
If you want to talk about EPA with us in more detail please contact us and we’ll do our best to help.
Getting started
New to ILM or City & Guilds?
Please complete our application form to be approved to offer ILM End-point assessment for leadership and management apprenticeship standards.
New customer EPA application
Already working with us?
To apply for EPA through the quality portal on Walled Garden select EPA Application from the drop-down list in ‘Online Forms’.
Apply for EPA through Walled Garden
