End-point assessment (EPA) service

Together with City & Guilds, we deliver a high-quality EPA service to complete your Management Apprenticeship programmes.

EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.



Find out more about EPA Pro and EPA timelines

Get started with EPA

Guidance on end-point assessment for Level 3 - 7

Open the tabs below for detailed guidance on assessment methodology, grading and pricing.


EPA Digital Credentials

ilm epa badgeOn successful completion of assessment, very apprentice will receive their Digital Credential.

Providing a verified, visual representation of knowledge and skills attained during a Management Apprenticeship, Digital Credentials allow your apprentices to raise their online professional profile and bring their skills to life.

Visit the digital credential webpage to learn more

Customer-friendly fees

Unlike other End-Point Assessment Organisations (EPAOs), we align our EPA fees to ESFA funding payments. ILM customers pay a single £25 per learner registration fee upfront and the balance when EPA is completed. No high initial costs locking you in.

Enhancing our service with EPA Pro

New 8 Stage Journey in EPA Pro

8 steps epa pro diagram

Download the 8-step guide

EPA timelines – from gateway to results

We are always listening to customer feedback and continually evolving our service to meet customer needs.

Our commitment is to ensure that providers and apprentices can proceed through to End-point assessment as quickly as possible, as well as being responsive to preferred dates and times.

Our improved service, utilising EPA Pro, means that the average timescale from the planning meeting to the EPA event has improved significantly – with the average time now 3-4 weeks to complete.

Please view our graphic below that outlines the indicative timings for each stage of the journey.

epa pro timelines

EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.

If you want to talk about EPA with us in more detail please contact us and we’ll do our best to help.

Getting started

New to ILM or City & Guilds?

Please complete our application form to be approved to offer ILM End-point assessment for leadership and management apprenticeship standards.

New customer EPA application

Already working with us?

To apply for EPA through the quality portal on Walled Garden select EPA Application from the drop-down list in ‘Online Forms’.

Apply for EPA through Walled Garden

Other EPA enquires

If you are an employer, a training provider or an assessor and would like to speak to us about End-point assessment please complete our enquiry form.

Other EPA enquiries

Useful information

Some useful links related to ILM End-point assessment

For Training Providers

  • End-point assessment: Checklist for training providers (pdf)
  • End-point assessment: How to choose an End-point assessment organisation (pdf)
Request content

For Employers

  • End-point assessment: Checklist for employers (pdf)
Request content