Coaching and Mentoring Qualifications

The world of work is changing. Our research shows that developing coaching and mentoring skills at every level of an organisation is the key to unlocking potential and increasing productivity.

Whether it’s helping to shape the careers of talented individuals, encouraging innovative ideas and new perspectives or simply building resilience in preparation for the challenges ahead, coaching and mentoring skills can be used every day to improve performance.

We issue digital credentials to learners who have completed their ILM programmes, allowing them to share their successes and achievements online. Visit the digital credential webpage to learn more.

ILM and European Mentoring and Coaching Council UK (EMCC UK) collaboration

We’re working with EMCC UK to provide ILM’s newly qualified learners with access to membership of the Council (offering 25% discount) as part of our ongoing commitment to supporting the professionalisation of coaching and mentoring in the UK. Here you'll find answers to frequently asked questions about the collaboration.

Learn more about the membership

Read about St Andrew's Healthcare coaching and mentoring programme

st andrews healthcare cover

St Andrew’s had a simple ambition: to enable people to work at their best. To achieve this objective, they created a coaching community, using the ILM Level 5 Certificate and Diploma in Effective Coaching and Mentoring, adapting and evolving the programme over the last four years to suit the changing needs of the organisation.

Read the full case study

See how Greene King is developing coaches and mentors at all levels

Working with the ILM sets a very clear standard, so you can be assured that you have met those standards and there is a lot of rigour around it. And it’s that assurance as well as the leadership, the brand of the ILM and just that knowledge of coaching which was very attractive

Peter Dickie, Group Talent Director, Greene King

Discover coaching and mentoring qualifications for every career stage:

ILM strives to be the gold standard for coaching and mentoring best practice and we continue to be the only organisation in the UK that combines the practical application of professional competency with the rigour of regulated qualifications.

Level 2 and 3
Level 5
Level 7

Team leaders and first line managers

Develop those in team leadership roles to coach or mentor the people they manage, as part of their normal working role. Learners will get a thorough grounding in the principles, practice and experience of conducting supervised sessions.

Latest qualification suite

Senior leaders and HR/OD professionals

Designed to help senior managers or HR/OD professionals develop expertise and credibility in the fields of coaching and mentoring. These qualifications are also appropriate for professional coaches and mentors who wish to enhance and accredit their experience with a nationally recognised qualification.

Latest qualification suite

Coaching Professional Apprenticeship (Level 5)

We have undertaken a detailed mapping exercise to demonstrate how the ILM Level 5 Certificate in Effective Coaching and Mentoring meets the requirements of the apprenticeship standard. This guide will support you in delivering the qualification as part of your on-programme development for apprentices. We have highlighted where there are gaps between the requirements of the qualification and that of the Standard so that additional content can be included.

Download the mapping document

of employees say coaching should be part of every organisation’s management and development programme*

Why coaching and mentoring?

A skilled coach or mentor is an invaluable asset to any organisation. As well as increasing confidence and motivation, ILM’s coaching and mentoring qualifications improve management performance, conflict resolution and communication and interpersonal skills.

Our latest research has found that coaching and mentoring can positively impact the workplace in a variety of ways:

Stronger teams
Support for talented employees
Improved ability to align to the organisation’s culture and ethos with employees’
A more inclusive culture
Improved employee satisfaction scores
Improved staff retention

Expert training resources

An extensive range of trainer guides, editable PowerPoint presentations, precourse reading, trainer handouts and bite-sized videos created by experts to help you deliver engaging coaching courses.

Find out more

Cracking coaching: Five ways to make an impact at work

'Coaching can improve confidence, performance and productivity across your organisation'. Read our latest report on coaching in the workplace

Request report

Get in touch

If you're interested in delivering ILM Coaching and Mentoring training please request a call back. Our experts will be in touch.

Get in touch

Email us

01543 266 867

Access to studying membership

In collaboration with The Institute of Leadership, learners on ILM leadership and management qualifications receive complimentary access to The Institute’s studying membership.

Find out more