ILM in Wales

Please view our Welsh language documentation for ILM qualifications.

Specification name

Assessment guidance

Assignment

Mark sheet

Unit spec

Short answer question

Analyse Competitor Activity

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Assessing Your Own Leadership Capability and Performance

 

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Becoming an Effective Leader

 

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Collaborate With Other Departments

 

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Conduct Quality Audits

 

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Contribution to the Design and Development of an Information System

 

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Contribution to the Improvement of Business Performance

 

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Design Business Processes

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Develop and Implement an Operational Plan

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Development and Maintain Professional Networks

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Develop and Manage Collaborate Relationships with Other Organisations

 

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Developing Critical Thinking

 

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Developing Sales Proposals

 

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Developing the Work Team

 

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Developing Your Leadership Styles

 

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Developing Yourself and Others

 

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Developing Yourself as a Team Leader

 

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Developing Working Relationships with Stakeholders

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Discipline and Grievance Management

 

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Encourage Innovation

 

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Encourage Learning and Development

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Establish Business Risk Management Processes

 

 

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Health and Safety Procedures in the Workplace

   

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Initiate and Implement Operational Change

 

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Leading Innovation and Change

 

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Lead the Development of a Continuous Improvement Strategy

 

 

 

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Lead the Development of a Knowledge Management Strategy

 

 

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Making a Financial Case

 

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Manage a Budget

 

 

 

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Manage a Project

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Manage a Tendering Process

 

 

 

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Manage Business Risk

 

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Manage Customer Service Operations

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Manage Events

 

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Manage Health Safety in Own Area of Responsibility

 

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Manage Individuals' Development in the Workplace

 

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Manage Individuals' Performance

 

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Manage Information Services

 

 

 

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Manage Knowledge in an Organisation

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Manage Personal and Professional Development 

 

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Manage Physical Resources

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Manage Redundancy and Redevelopment

 

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Manage Team Performance

 

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Manage the Impact of Work Activities on the Environment

 

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Management Communication

 

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Managing a Health and Safety Environment

 

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Managing and Implementing Change in the Workplace

 

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Managing for Efficiency and Effectiveness

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Managing Improvement

 

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Managing Individual Development

 

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Managing Meetings

 

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Managing Own Continuous Professional Development 

 

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Managing Personal Development

 

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Managing Projects in the Organisation

 

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Managing Recruitment

 

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Managing Stress and Conflict in the Organisation

 

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Motivating People in the Workplace

 

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Optimise the use of Technology

 

 

 

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Planning and Leading a Complex Team Activity

 

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Planning a Change in the Workplace

 

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Preparing for and Support Quality Audits

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Prioritising Information for Sales Planning

 

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Promote Equality of Opportunity Diversity and Inclusion

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Provide Leadership and Management

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Recruitment, Selection and Induction Practice

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Resolve Customers Complaints

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Resolve Customers Problems

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Review the Quality of Customer Service

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Solving Problems and Making Decisions

 

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Solving Problems by Making Effective Decisions in the Workplace

 

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Understanding and Developing Relationships in the Workplace

 

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Understanding Discipline in the Workplace

 

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Understanding Health and Safety in the Workplace

 

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Understanding How to Motivate to Improve Performance

 

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Understanding Innovation and Change in an Organisation

 

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Understanding Leadership

 

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Understanding Organising and Delegating in the Workplace

 

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Understanding Performance Management

 

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Understanding Recruitment and Selection of New Staff in the Workplace

 

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Understanding Stress Management in the Workplace

 

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Understanding the Induction of New Staff in the Workplace

 

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Understanding the Management Role to Improve Management Performance

 

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Workplace Communication

 

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