Case Studies

We're proud of all of our leaders, employers and training providers developing their skills with ILM. Here's a selection of their success stories. 

Santander

Problem

Employers felt a burden being a leader, and felt that they needed to have all of the answers to people's questions.

Solution

The ILM leadership and management programme was rolled out to over 2,000 managers. Through training, employees realised that by asking the right questions and listening, their colleagues were able to resolve their own issues. This led to a greater sense of empowerment in the team as well as better team work.

Impact

It helps reduce absenteeism and turnover. It also impacts the customers as they get real value when they visit the branches to speak to staff.

 

Babcock and Focus Hotels

Problem

Employers wanted qualifications that would fit around their workloads and help their career progression.

Solution

The ILM Management Apprenticeship offers a flexible approach to learning across multiple sectors using ILM’s resources such as work books and e-learning.

Impact

It helps to reduce staff turnover, encourage staff morale and reduce costs.

 

BAM Nuttall

Problem

Team supervisors within the construction industry were not able to deal with leadership and management issues. As a consequence, their teams lacked motivation, productivity and efficiency within their roles.

Solution

The introduction of an externally recognised construction-specific qualification and training program that offers immediate transferable skills. Employees can take the qualification during working hours, for one day per month over approximately 18 months. Sessions are built around interactive activities to keep the learners involved.

Impact

Better quality supervisors, more motivated staff, productivity and efficiency.

 

Fred Olsen

Problem

A more cohesive approach to learning and development was needed that catered to the needs of all levels of staff.

Solution

The ILM Management and Development programme is an internationally recognised programme that offers a coherent approach to training for all levels of employees across multiple locations. It offers a clear learning journey and skills that can be immediately applied.

Impact

Staff now have more self-confidence and faith in the management skills that they're putting into practice and sharing with their teams. The structure of the programme allows them to see a distinct growth and development journey.

 

Greene King

Problem

Managing risk and resilience within an organisation. Also, some people don’t take coaching seriously as they have had mixed experiences.

Solution

Working with ILM sets a clear standard for coaches. The brand strength also acts as a ‘badge of honour’ to assure people that standards have been met.

Impact

To help others within an organisation through coaching. Immediate increase of productivity, responsibility and self-confidence within a department.

 

Oxfordshire Youth

Problem

Employers see that leadership is lacking among young people. It’s evident when they attend interviews or when young people begin working for them as they can have all of the qualifications down on paper but they don’t know how to look people in the eye; to hold a conversation; or to follow instructions.

Solution

ILM’s young leaders programme provides practical skills around how to be a leader in the community. It gives young people the tools to be able to carry out leadership responsibilities affectively and set themselves apart in their future careers. The qualification is industry-recognised and is delivered in an accessible way for their age.

Impact

Graduates of the young leaders programme feel more confident in their leadership abilities when it comes to interacting with others, forming friendships, being proactive, and carrying out their leadership responsibilities.

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01543 266 867

Apprenticeship support

Online resources exclusively for ILM management apprentices, tutors and centres - a career development platform, development videos and related workbooks.

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Interested in working with ILM?

Want to know more about what ILM can do for your business? Please request a call back. An expert will be in touch within two working days. 

Get in touch

+44 (0) 1543 266867

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