Management Apprenticeship workbooks: custom-built and ready to go

Updated for 2022

Writing management apprenticeship programmes to the standards? Try ILM's expertly prepared workbooks to support your delivery and assessment.

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This suite of ILM workbooks has been developed to support the delivery of the knowledge for the:

  • Level 3 Team Leader/Supervisor Apprenticeship and the Diploma for Team Leaders (8411)
  • Level 5 Operations/Departmental Manager Apprenticeship and the Diploma for Operational Leaders and Managers (8421).

These new editions have been re-aligned to match the current assessment plan. They link to informative and engaging videos and support the delivery of learning towards the 20% off-the-job training requirement.

Leading the way for training resources

Workbooks from ILM:

  • Accessed via our unique, easy-to-use digital platform - SmartScreen
  • Designed specifically for ILM Management Apprenticeships
  • Supports the delivery of learning towards 20% off-the-job training
  • Maximised learner engagement with attractive, accessible online learning – including video at level 3
  • Custom built to support your on-programme delivery and prepare learners for end-point assessment.

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The content

Ideally suited to delivery of the ILM Level 3 Diploma for Team Leaders (8411) and the ILM Level 5 Diploma for Operational Leaders and Managers (8421) – each workbook corresponds to a specified skills unit within the qualification.

Level 3 Workbook titles


Level 5 Workbook titles

Team Development and Resource Management


Personal and Professional Development

Building a High Performance Team


Communication Skills

Managing Self


Managing Teams

Communication and Interpersonal Skills


Business Planning

Organisational Culture and Strategy


Operational Planning and Management

Problem Solving and Decision Making


Financial Practices

Data Management


Project Planning

Organisational Governance


Project Management


Licence fees

Per user - £125 (Product code: SS0008-WB3/AL/22)
Unlimited users, Annual Licence fee - £12,250 (Product code: SS0006-WB3/AL/22)


Order ILM training resources

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ILM Customers can also order through Walled Garden in the catalogue under 'Publications & merchandise'. 

ILM Management Apprenticeship qualfications

ILM’s market-leading qualifications are chosen by more employers than any other leadership and management specialist. We offer qualifications fully mapped to the new Trailblazer Standards.

ILM Management Apprenticeship Qualifications

Want to identify what level your apprentices are at?

These helpful documents help you understand what level your apprentice should be taking

Introduction: Skills Scan

Level 2 Skills scan

Level 3 Skills Scan

Level 4 Skills Scan

Level 5 Skills Scan