Principles of leadership and management
Managing and leading involves decision making, but the idea of making decisions can be quite worrying.
Adapting your leadership style
If you look around your organisation you will see many different styles of leadership, how do you know which is best?
Understand the roles, functions and processes of management
Many managers have different ideas about what managers are supposed to do. Make sure you understand the roles, functions and processes required of you.
Understand performance measurement
Key Performance Indicators (KPIs) are important, but where do they come from and what are they for?