The core of each qualification builds up the key leadership and management knowledge needed by today’s middle managers. The shorter Certificate contains two mandatory units looking at fully understanding the management role and how to lead a complex team activity. The Diploma contains four mandatory units building additional skills in personal development, change management and relationship development in the workplace. Both qualifications benefit from a wide selection of optional units to build management skills in variety of areas such as managing risk, planning and allocating work or managing improvement.