Level 5 Leading Quality Improvement

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Boost efficiency, productivity and performance, and improve quality across the board

Who is this qualification for?
This is aimed at managers seeking to improve your own performance or lead improvements in your organisation.
Results for you
• Tools and techniques to develop and improve your own leadership performance
• Develop and implement a range of improvement plans
• Promote innovation and change in your organisation
• Manage an effective, efficient team or department
Impact for your employer
• Empower managers to find and implement improvements
• Build a culture of change and innovation your organisation
• Motivate managers to take responsibility for their own development
• Drive improvement in your business

Focus on the skills you need
The mandatory unit, ‘Improving own leadership performance through action learning’, focuses on empowering you to review, understand and improve your own performance as a leader.

The optional units cover a range of relevant skills and knowledge.

• ‘Managing improvement’ – to meet or exceed customer requirements
• ‘Leading innovation and change’ – find and implement new solutions
• ‘Managing for efficiency and effectiveness’ – on an organisational and a personal level
• ‘Developing excellence in operations’ – assess how well the organisation is meeting customer requirements
• ‘Leading project implementation’ – lead successful projects, critically analyse and evaluate risks, outputs and finance.

Full qualification details


We have three sizes of qualification: certificate, award and diploma in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

18 -

Details of the qualification, learning time involved and criteria a learner must satisfy

The qualification is structured into 2 unit groups. 2 hours of induction and at least 7 hours of tutorial support are required. There is one mandatory unit. Learners must attain a minimum of 18 credits (a minimum of 3 credits from group 2) to achieve this qualification.

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

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