Sales Management

Return to the qualification finder

The management skills you need to get the best from your sales team

Who is this qualification for?
This qualification is ideal for new sales managers who really need to get to grips with the role. It also supports practising sales managers who want formal professional recognition for their experience, or are under pressure to get more from their teams.
Results for you
• Lead a team that successfully reaches sales targets
• Understand the sales process; learn tried and tested sales techniques
• Know how to identify and meet customer requirements
• Get a nationally recognised and transferable qualification
Impact for your employer
• Motivated, competent, strong sales managers
• Productive teams with practical strategies for reaching targets
• A flexible qualification to fit organisational and individual needs
• Workplace-based assessment to ensure transfer of new skills to the organisation
Focus on the skills you need:
The qualification has three mandatory units.
• Understanding sales in the workplace – different sales strategies, how sales and marketing are linked, and strategic approaches to reaching targets
• Effectively selling to customers – identify and analyse customer requirements; drive up customer service standards
• Satisfying customer requirements – identify customer needs, use performance indicators to improve customer satisfaction
Optional Level 2 units focus on communication, using data systems, consumer law and providing quality to customers.

Full qualification details

Certificate

We have different sizes of qualification in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

13 - 36
Structure

Details of the qualification, learning time involved and criteria a learner must satisfy

There are 3 unit groups. At least 1 hour of induction and at least 2 hours of tutorial support are required. Learners must attain a minimum of 13 credits (a maximum of 6 credits from group 3), and no more than 36 to achieve this qualification.

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

Create qualification specification
Close

Certificate

Level 2 Certificate in Sales Management

• Time commitment: minimum 51 hours of structured learning (depending on the units selected), plus self-study, project work and assignments.
• Three mandatory units.
• Wide range of optional units.
• Can include some Level 3 units.
Select units for creation of specification
Jump to:
  • Group 1
  • Group 2
  • Group 3

Group 1

    Unit Title CV GLH
  • 8750-205 Level 2 Meeting Customer Needs 2 6
  • 8750-228 Level 2 Effectively Selling to Customers 2 7
  • 8750-229 Level 2 Understanding Sales in the Workplace 2 7

Group 2

    Unit Title CV GLH
  • 8750-207 Level 2 Providing Quality to Customers 1 6
  • 8750-212 Level 2 Using Resources Effectively and Efficiently in the Workplace 1 7
  • 8750-213 Level 2 Communicating with People Outside the Work Team 1 6
  • 8750-216 Level 2 Workplace Records and Information Services 1 5
  • 8750-221 Level 2 Working With Customers Legally 1 5

Group 3

    Unit Title CV GLH
  • 8750-300 Level 3 Solving Problems and Making Decisions 2 9
  • 8750-302 Level 3 Planning Change in the Workplace 2 9
  • 8750-303 Level 3 Planning and Allocating Work 2 9
  • 8750-307 Level 3 Giving Briefings and Making Presentations 2 4
  • 8750-326 Level 3 Understanding the Communication Process in the Workplace 2 7
Add all units

Drag selected units into this window

Your selected units

Including:
    Please select an item
    Unit Title CV GLH
Drag to remove
Remove all units Back to specification builder Create qualification specification >> Download specification as a Word document

Find an ILM training provider that delivers this course

 

Go