Level 3 Staff and Organisational Development

Return to the qualification finder

Skills and knowledge to start a career in training and development

Who is this qualification for?
If you’re new to a training and development role, or want to build on your basic skills and knowledge, this qualification provides an excellent basis for your future career.
Results for you
• Understand your role and your organisation's development strategies
• Review your own practice and benchmark your performance
• Understand different learning styles and appropriate learning media
• Identify your own development needs and priorities
• Tools and techniques to review performance and recognise and address skills gaps
Impact for your employer
• Improved alignment with the organisation’s development strategies
• Support staff who can produce workable development solutions
• Support staff who can review and plan for their own professional development
• Staff who can identify and meet the skills gaps of others
Focus on the skills you need
There are two mandatory units in this qualification. ‘Working in a staff and organisation development service’ gives you an in-depth understanding of your role, how you contribute to its development service and the organisation as a whole. It also gives you the tools to produce workable development solutions. ‘Developing practice as a staff and organisation development administrator’ enables you to review, identify and plan for your own professional development needs and to meet the skills gaps of others.

Full qualification details


We have different sizes of qualification in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

6 -

Details of the qualification, learning time involved and criteria a learner must satisfy

The qualification is structured into 1 unit group. 2 hours of induction and at least 4 hours of tutorial support are required. There are 2 mandatory units. Learners must attain a total of 6 credits to achieve this qualification.

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

Create qualification specification

Find an ILM training provider that delivers this course