Level 2 Effective Team Member Skills

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Understand team dynamics and improve your work performance

Who are these qualifications for?

Designed to help boost your performance at work, these qualifications are especially useful if you have just joined a new organisation or team. They are also ideal if you’re going for promotion to team leader – prove you have the skills and knowledge for the challenge.
Results for you
  • A solid understanding of teamwork and what makes a good team
  • Tools to analyse and improve your own performance 
  • Know how to resolve conflict in your team
  • Communicate clearly and confidently; understand and resolve barriers to communication
Impact for employers
  • Capable, well-equipped teams who work well together
  • Effective communication, inside and outside the team
  • Improved personal accountability and motivation
  • Workplace-based assessment ensures new skills are effectively transferred to the job
Focus on the skills you need

The Award covers team roles, what makes a team work well, and how to build relationships and deal with conflict in your team. You will also focus on yourself – identify your own strengths and weaknesses so that you can perform better in your role. 
The Certificate includes an additional unit, which focuses on tools to help you manage your time, and techniques to find and implement solutions to problems facing your team. You’ll also get practical knowledge about health and safety and other basic legal requirements in your organisation.

Full qualification details

Award

We have different sizes of qualification in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

3 - 3
Structure

Details of the qualification, learning time involved and criteria a learner must satisfy

The qualification is structured into 1 unit group. At least 1 hour of induction and at least 2 hours of tutorial support are required. Learners must attain a total of 3 credits from 1 mandatory unit.
Certificate

We have different sizes of qualification in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

13 - 13
Structure

Details of the qualification, learning time involved and criteria a learner must satisfy

The qualification is structured into 1 unit group. At least 1 hour of induction and at least 2 hours of tutorial support are required. Learners must attain a total of 13 credits from 2 mandatory units.

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

 
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