Guides and resources

Notice:

We are currently working to resolve a technical issue with our qualification specification builder and with downloading some of our documents. We apologise for any difficulties this may cause you.

If there is a document you urgently require please email customer@i-l-m.com.

Qualifications

For a Qualification Specification, please search by the first four digits of the qualification code, e.g., '8600' (the codes can be found in the Guide to fees document).

To search for Assignments, Mark Sheets and Individual Unit Specifications, please use the full unit title, e.g., 'Solving Problems and Making Decisions'.

To search for the new 2018 Coaching and Mentoring Qualification Specifications, please use ‘Combined Qualification Specifications’ under document type.



Resource-type

Centre support

Tick one or more of the boxes below to search for documents in those categories.  Or, if you know the name of the document you're after, simply put a keyword from the title in the box below and hit 'search'.









Resource-Type
  • D1 Appendix 4 Rationale Form
    16/Jun/2014
    ILM policies
  • Alternative sites form
    06/Dec/2017
    ILM policies
  • ILM Safeguarding policy Nov 2017 v1
    17/Nov/2017
    ILM policies
  • Use of Materials Policy
    02/Nov/2017
    ILM policies
  • ILM Learner Statement of Authenticity (WELSH)
    27/Feb/2019
    ILM policies
  • ILM Assessment Service Policy
    06/Apr/2021
    ILM policies
  • ILM Data Protection Policy
    25/Oct/2017
    ILM policies
  • Enquiries and Appeals Policy V2 November 2017
    17/Nov/2017
    ILM policies
  • Learner data consent form
    11/Aug/2017
    ILM policies
  • ILM Complaints Policy
    02/Nov/2017
    ILM policies
  • ILM Equality and Diversity Policy
    26/Jul/2017
    ILM policies
  • D10 ILM Brand Policy
    06/Dec/2016
    ILM policies
  • Use of Language Policy V7 January 2018
    09/Feb/2018
    ILM policies
  • D22 Unacceptable Behaviour Policy
    20/Jul/2017
    ILM policies
  • Learner Statement of Authenticity
    06/Apr/2021
    ILM policies
  • D16 ILM Instructions for Conducting Examinations V3 April 2017
    26/Apr/2017
    ILM policies
  • Recognition of Prior Learning Policy
    20/Jul/2017
    ILM policies
  • Centre Contract General Terms
    17/Sep/2021
  • City & Guilds / ILM Quality Assurance Standards: Centre Assessment
    17/Sep/2021
  • City & Guilds / ILM Quality Assurance Standards: Centre Handbook
    05/Jul/2023
  • City & Guilds / ILM Quality Assurance Standards: Centre Approval Process
    17/Sep/2021

Looking for a retired qualification?

Centres delivering retired qualifications to pre-registered learners can still download specifications and other useful material.

Go to retired qualifications