The Customer Service Team is available by phone between 8am and 5pm Monday to Thursday and from 8am to 4.30pm on Friday. An answerphone service operates outside these hours and during peak periods.
Call us on+44 (0) 1543 266867
Fax us on +44 (0) 1543 266893
Follow us on social media
Please contact The Institute's membership team with queries about:
Call the Institute on+44 (0) 1543 266886 Email the Institute
- Becoming a member
- Membership renewals and subscriptions
- Membership activation
- Membership services and benefits
Please contact your local ILM international office, which are listed the City and Guilds website.
If you prefer to write to us on queries relating to customer service, resources, qualifications or events, our address is:
No 1 Newlands Court
1 Giltspur Street