Level 5 Business Support

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Benchmark your work against industry best practice and get a nationally recognised qualification

Who is this qualification for?

This qualification is ideal for practising business coaches, advisors and consultants – get recognition for your experience and benchmark your work against the latest thinking and best practice.
Results for you

  • Understand the use of effective consulting techniques
  • Understand the impact of change on a business and help business owners implement changes
  • Evaluate the quality of your own practice and monitor your own performance
  • Prove your credentials with a nationally recognised, accredited qualification
Results for your organisation
  • Build and maintain productive working relationships with your clients
  • Encourage your business owners to develop their skills, knowledge and confidence, so they can act independently
  • Help your clients to analyse their business and plan changes
  • Get the tools to develop and improve the business support services you offer
Focus on the skills you need

This qualification is made up of three mandatory units. ‘Building enterprise support relationships with clients’ includes a focus on communicating with clients, appropriate modes of consultation at different stages of the support process and helping clients to develop confidence, knowledge and skills. ‘Supporting change in a business enterprise’ covers business analysis and change planning and implementation processes, as well as the skills to support people through change. ‘Personal professional development’ deals with ethical and professional standards, planning your own professional development and getting the most from professional support networks.

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

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