Finding Real Returns With Coaching and Mentoring at St James’s Place Wealth Management

St James’s Place Wealth Management (SJP) provides regulated financial advice to three quarters of a million clients in the UK, through a network of Partners and Financial Advisors.

They wanted to create a coaching and mentoring culture to deliver high impact behavioural change across a diverse group of experienced managers and leaders. Training provider, Arema, worked closely with SJP to deliver a coaching programme that resulted in 80 leaders achieving their Level 5 or Level 7 ILM coaching qualification.

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Using the ILM programme, Arema teaches leaders about the deployed use of coaching and mentoring in everyday work. The course enables people to understand what it means to sit and coach someone and how to be present in a position which is conscious and neutral. In this sense, coaching is a vehicle to transform the personal development relationship that an employee has with their manager. The relationship ceases to be transactional and becomes a leadership relationship.

“We consider coaching a fundamental skill for the whole of our management team, development managers and the leadership team too. Coaching is not just a shared skill; instead, a means to a constant conversation, mutual understanding and team performance.”
- Ryan McDonald, Director, London and South East, SJP

Listen to a recording of our conversations with leaders from St James’s Place Wealth Management and Arema.



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